Refund policy

At Flare, we truly value our customers, and your satisfaction means the most to us.

• We’re happy to offer refunds in line with our policy, in situations where a product arrives damaged, defective, or if you receive the wrong item.

• To be eligible, items should be unused, unopened, and returned in their original packaging within 7 days of delivery.

• Once we receive and inspect your return, we’ll process your refund promptly after approval.

• Kindly note: For hygiene and safety reasons, we’re unable to accept returns or provide refunds for opened skincare products.